Website Privacy Statement

About this statement

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This website is a joint initiative between the Victorian WorkCover Authority (WorkSafe Victoria), the Department of Health and Human Services (DHHS) and the Environment Protection Authority (EPA).

The privacy statement explains our policy for handling personal information which you may provide to us when you access and interact with this website.  The privacy statement is consistent with Victorian Government policy and legislation. We are committed to achieving the highest standards in the protection of privacy and in our handling of personal and health information. We are required by law to take reasonable steps to let people know the sort of information we hold, the purposes for which we collect it, and how we collect, hold, use and disclose that information.

Any information provided, including identification of individuals, will be used only for the purpose/s intended and where the intention includes confidentiality, information will be treated as such unless otherwise required by law.

This website privacy statement explains how your personal information (being information capable of identifying you as an individual) will be treated as you access and interact with this website. The practices outlined in this website privacy statement are subject to any rights that WorkSafe Victoria, the Department of Health and Human Services and the Environment Protection Authority may have to handle personal information in accordance with law.

This Statement should be read in conjunction with:


The website has been established to provide the Victorian Community with information reflecting the current Victorian Government information and guidance with regard to the safe management, removal and disposal of asbestos, and the rights and responsibilities of homeowners, employers and other parties with respect to Victorian legislation in relation to asbestos.

Emailing us in relation to this website

When you send us an email, the contents of your email and your email address may be retained by WorkSafe Victoria, the Victorian Department of Health and Human Services and the Environment Protection Authority Victoria and are generally retained by us for only as long as is necessary to respond to your inquiry. However, they may be retained for longer if you consent, or where we believe we are required or authorised by law to retain the information for a longer period.
We may use your email address for any purpose for which you provide it. We may also use it to respond to feedback given to us about our website and our services, to provide you with any information you request, to confirm receipt of emails you have sent to us or if we need to contact you for any other reason.

Collection of information

The information which we will collect about you depends on how and why you access our website.
Our website uses Google Analytics as our web monitoring service provider. Further information about how Google collects and uses information gathered over the web is available from their website

Collection of clickstream data

If you visit the website to read, browse or download information, our computer system will record information about the visit such as the type of browser and operating system you are using, the previous site you visited, your server's IP address, the date and time of your visit, the pages accessed and any information downloaded. We only use this information for statistical, reporting and website administration and maintenance purposes.

Links to other websites

Our website may contain links to websites which are owned or operated by third parties independent of the Victorian Government. Those websites should contain their own privacy statements, and their owners or operators are responsible for informing you about their security and privacy practices. We are not responsible for information on, or the privacy practices of, such websites.


Cookies are pieces of information that a website transfers to an individual's hard drive for record keeping purposes. Cookies can make web surfing easier for you by saving your preferences while you are on a site. Although this website does not directly use cookies, we do use third party applications which use cookies to collect de-identified data and statistics, and you should be aware that indirect cookies may be used when you follow a link from this website to another website.

Use and disclosure of information

In addition to the other situations described in this privacy statement, we may collect, use and disclose personal and/or health information in a number of situations, including:

  • if you apply for or hold an authorisation or licence issued by WorkSafe Victoria, or the Environment Protection Authority
  • if you have been involved in an incident or accident that WorkSafe Victoria or the Environment Protection Authority are investigating
  • if you provide services to us
  • if you apply for a job or are employed by us
  • if you order any of our free publications or ask us to give you other information
  • if you provide us with information, make a complaint or otherwise contact us.

Our policies and practices in relation to these situations are set out in the various privacy policies.


We take reasonable steps to protect information from misuse and loss and from unauthorised access, modification and disclosure. If you are concerned about conveying sensitive material to us over the internet, you might prefer to contact us by telephone or mail (see contact information on this website).

We implement technology and security policies, rules and measures to protect the personal and health information that we have under our control. However, you should be aware that there are risks in transmitting information across the Internet. So while we strive to protect such information, we cannot ensure or warrant the security of any information transmitted to us online and individuals do so at their own risk.

Any information that is added to our or any other website can be picked up by search engines like Google or Yahoo. This is not in our control, but is an automatic process. Sending or publishing information to the internet places that information in the public domain, where it can be picked up by search engines, even if removed by us or the website owner or publisher.


Requests for access to, or correction of, documents held by us should be made under the Freedom of Information Act 1982 (FoI Act). The FoI Act also sets out the appropriate procedures for exercising a right of review of an agency's or department's decision about access and/or correction. There are certain exemptions to the obligations to provide access. For instance, if providing access to you would involve unreasonable disclosure of the personal affairs of another person, documents may be withheld.

If you would like access to information contact the relevant FOI team:

  • Matters related to workplace health and safety, please contact WorkSafe
  • In regard to personal or health information collected by DHHS, please contact DHHS
  • Matters related to the environment, please contact the Environment Protection Authority

If you wish to have access to personal information which we hold about you, or believe that the information which we hold may be inaccurate, incomplete or out of date, please contact:

Privacy Officer
WorkSafe Victoria
1 Malop Street

Geelong VIC 3220

Tel: 1800 136 089

Privacy Officer 
Department of Health and Human Services

GPO Box 4057

Melbourne VIC 3001

Privacy Officer
EPA Victoria
GPO Box 4395

Melbourne VIC 3001
Tel: 1300 372 842

If you have any queries about the operation of this website or information on the website, please contact WorkSafe Victoria on 1800 136 089. Where the information being queried is not in relation to WorkSafe Victoria you will be redirected to the appropriate agency or department.

Changes to this privacy statement

You acknowledge and accept that your use of this website indicates your acceptance of the terms of use outlined in this privacy statement. This privacy statement replaces any other privacy statement previously published on this website –

We may at any time vary the privacy statement by publishing the varied privacy statement on this website. You accept that by your use of this website after any variation, we have provided you with sufficient notice of the variation and you are taken to have accepted the revised privacy statement.

Reviewed 08 November 2019

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