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Privacy Statement

Domain name ' https://www.asbestos.vic.gov.au'.

This website is a joint initiative between the Victorian WorkCover Authority (WorkSafe Victoria), the Department of Health and Human Services (DHHS) and the Environment Protection Authority (EPA).

This Privacy Statement explains how your personal information (being information capable of identifying you as an individual) will be treated as you access and interact with this website. The practices outlined in this privacy statement are subject to any rights that WorkSafe Victoria, DHHS and the EPA may have to handle personal information in accordance with the law.

This Statement should be read in conjunction with:


The website has been established to provide the Victorian Community with information reflecting the current Victorian Government information and guidance with regard to the safe management, removal and disposal of asbestos, and the rights and responsibilities of homeowners, employers and other parties with respect to Victorian legislation in relation to asbestos.

Emailing us in relation to this website

When you send us an email, the contents of your email and your email address may be retained by us for only as long as is necessary to respond to your inquiry. However, the email may be retained for longer if you consent, or where we believe we are required or authorised by law to retain the information for a longer period.

We may use your email address for any purpose for which you provide it. We may also use it to respond to feedback given to us about our website and our services, to provide you with any information you request, to confirm receipt of emails you have sent to us or if we need to contact you for any other reason.

Any information provided, including identification of individuals, will be used only for the purpose/s intended and where the intention includes confidentiality, information will be treated as such unless otherwise required by law.

Collection of information

The information which we will collect about you depends on how and why you access our website.
Our website uses web analyst Google as our web monitoring service provider. Further information
about how Google collects and uses information gathered over the internet is available at:

Collection of clickstream data

If you visit our website to read, browse or download information, our computer system will record
information about the visit such as the type of browser and operating system you are using, the
previous site you visited, your server's IP address, the date and time of your visit, the pages accessed
and any information downloaded. We only use this information for statistical, reporting and website administration and maintenance purposes. To the extent that any information could make you identifiable, we will not attempt to identify you unless authorised or required by law.

This Privacy Statement does not apply to external websites. Should you click a link to an external website, we recommend that you read the website’s privacy statement to familiarise yourself with its security and privacy practices.


Cookies are pieces of information that a website transfers to an individual's hard drive for record keeping purposes. Cookies can make web surfing easier for you by saving your preferences while you are on a site. Although this website does not directly use cookies, we do use third party applications which use cookies to collect de-identified data and statistics, and you should be aware that indirect cookies may be used when you follow a link from this website to another website. Any information captured during your website use is stored securely and will not be provided to any unauthorised third parties.

Use and disclosure of information

In addition to the other situations described in this Privacy Statement, we may collect, use and disclose personal and/or health information in a number of situations, including:

  • if you apply for or hold an authorisation or licence issued by WorkSafe Victoria, or the Environment Protection Authority
  • if you have been involved in an incident or accident that WorkSafe Victoria or the Environment Protection Authority are investigating
  • if you provide services to us
  • if you apply for a job or are employed by us
  • if you order any of our free publications or ask us to give you other information
  • if you provide us with information, make a complaint or otherwise contact us.

Our policies and practices in relation to these situations are set out in the various privacy policies.


We take reasonable steps to protect information from misuse and loss and from unauthorised access, modification and disclosure. If you are concerned about conveying sensitive material to us over the internet, you might prefer to contact us by telephone or mail (see contact information on this website).

We implement technology and security policies, rules and measures to protect the personal and health information that we have under our control. However, you should be aware that there are risks in transmitting information across the internet. So while we strive to protect such information, we cannot ensure or warrant the security of any information transmitted to us online and individuals do so at their own risk.


Individuals have the right to access and correct any personal information held by public authorities under the Freedom of Information Act 1982 (Vic). If you wish to have access to personal information which we hold about you, or believe that the information which we hold may be inaccurate, incomplete or out of date, please contact:

Mailing address:

Freedom of Information Officer

WorkSafe Victoria

1 Malop Street

GPO Box 279

Geelong VIC 3220

Email: foi@worksafe.vic.gov.au

Mailing address:

Freedom of Information Unit

Department of Health and

Human Services

GPO Box 4057

Melbourne VIC 3001

Tel: 1300 650 172

Email: foi@dhhs.vic.gov.au

Mailing address:

Freedom of Information Officer

EPA Victoria

GPO Box 4395 

Melbourne Victoria 3001

Tel: 1300 372 842


If you have any queries about the operation of this website or information on the website, please contact WorkSafe Victoria on 1800 136 089. Where the information being queried is not in relation to WorkSafe Victoria you will be redirected to the appropriate agency or department.

Changes to this privacy statement

You acknowledge and accept that your use of this website indicates your acceptance of the terms of use outlined in this privacy statement. This privacy statement replaces any other privacy statement previously published on this website – asbestos.vic.gov.au.

We may at any time vary the privacy statement by publishing the varied privacy statement on this website. You accept that by your use of this website after any variation, we have provided you with sufficient notice of the variation and you are taken to have accepted the revised privacy statement.

Reviewed 10 December 2019

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